CVS Pharmacy Technician Certification Practice Test

What should be included when leaving a message regarding prescriptions on a machine?

1. Only the patient’s name

2. The medication name and quantity

3. The patient’s name, medication name, and fill date

4. Only the medication name

The correct answer is: The patient’s name, medication name, and fill date

When leaving a message regarding prescriptions on a machine, it is important to include the patient's name, medication name, and the fill date to ensure clear and comprehensive communication. Providing the patient's name allows the pharmacy to accurately identify whose prescription is being referenced. Including the medication name is vital for recognizing which medication the patient is inquiring about or needs refilled. Lastly, mentioning the fill date informs the patient when they can expect the prescription to be ready for pickup. This thorough approach minimizes confusion and ensures that the patient receives the correct information related to their prescription, which is essential for maintaining proper medication management and patient safety.